Frequently Asked Questions

1. What types of solar systems do you offer?
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At Zolarzo, we specialize in a comprehensive range of solar energy solutions tailored to meet your home's specific needs. Our offerings include:

  • Solar Panel Installations: Harness the power of the sun to reduce your electricity bills and carbon footprint.

  • Battery Storage Systems: Store excess energy generated during the day for use at night or during outages.

  • Backup Generators: Ensure uninterrupted power supply during extended outages or periods of low sunlight.

    Learn more about our solar installation services

2. What are the benefits of having batteries and generators?
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Batteries store the energy generated by the solar panels for later use, providing continuous power even on cloudy days or during power outages. The generators act as an immediate backup, ensuring a constant supply when the batteries are low.

Discover our battery and generator solutions

3. How does the installation of solar panels work?
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Our process includes an initial consultation to assess your needs, followed by a detailed proposal. Once approved, we conduct a technical and financial evaluation, then install the equipment and perform extensive testing to ensure proper operation.

4. What maintenance do solar systems require?
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Regular maintenance is crucial for maximizing the efficiency and lifespan of your solar system. We offer maintenance plans that include detailed reports of our reviews and recommendations.

Learn about our care and maintenance plans

5. What does the solar panel cleaning service include?
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Our deep cleaning uses specialized products and techniques that ensure the removal of dust and debris without damaging the panels, thus maximizing energy harvesting and extending the life of the system.

Cleaning: Removing dirt and debris from panels to maintain optimal energy absorption.

Inspections: Checking for wear, damage, or potential issues in system components.

Performance Monitoring: Ensuring your system operates at peak efficiency.

Learn about our care and maintenance plans

6. Do you offer guarantees on your services?
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Yes. At Zolarzo, we provide long-term warranties on both our products and installation work. Solar panels include a 25-year manufacturer warranty, while our labor warranty ranges from 10 to 15 years for solar systems and batteries. If an issue arises, we’ll evaluate it and handle repairs or replacements according to the warranty terms.

7. What financing options are available?
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We have several financing options to facilitate the purchase of our solar systems. During the initial consultation, we can discuss the best alternatives for your financial situation.

8. Can I monitor the performance of my solar system?
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Yes, we offer monitoring services to make sure your system is running efficiently. You will be able to access reports and receive alerts on system performance.

9. How can I get more information about the packages you offer?
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You can schedule an appointment with us to discuss your energy needs in detail and learn about our comprehensive solution packages that include batteries, generators and chargers for electric vehicles.

10. What safety measures do you take into account during installation?
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Our team follows strict safety protocols during installation to ensure both our workers' safety and yours. In addition, we are certified and comply with all local regulations.